Occasionally, during large promotional events and the holidays, more time may be required to validate and ship your order, causing a delay. You will receive a tracking number after your order is processed and ready to ship. You may get more than one tracking number if your order contains more than one item. Items may be shipped and delivered at different times. This includes free shipping for all items with no minimum order value required. Shipping days are Monday through Friday and include processing times. Click View next to the order number to see the detailed order status.Hover over the person icon next to the shopping cart icon and select Track Order.Enter your account information and click NETGEAR Sign In.Estimated delivery dates are noted during check out. I’m frequently asked if the built-in wireless of a Comcast or Century Link modem is comparable to an Apple Airport wireless router. NETGEAR highly recommends that you use FedEx Delivery Manager or USPS Informed Delivery to track your shipment and receive delivery notifications. One of mantras when dealing with technology is: Apples to Apples. For an easy grab-and-go cable modem, we recommend getting a modem with DOCSIS 3.1 technology, like the ARRIS S33 or the NETGEAR CAX80 modem/router combo. Customers are responsible for tracking the package and being available to receive the shipment. But if you do some detective work and find your internet provider uses DOCSIS 3. The shipment is under customer ownership after it leaves the NETGEAR warehouse. Refunds or replacements will NOT be issued for lost or missing packages. Orders sent as gifts will include your gift message. No pricing will be displayed in or on the package. Gift Returns: If your item was a gift and you’d like to return it, the return process is the same as above please note that the refund will be issued to the original form of payment.įor return information or to initiate a return, please visit the Online Return Center.
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